IAA pickups, checked in on the Tow App.
IAA Greenville is in Simpsonville, twenty miles from our yard, and the Asheville and Charlotte branches are an hour or so up the road. We pick up total-loss, insurance and dealer units for rebuilders, dealers and exporters, and every unit is photographed before it is loaded.
Illustrative photography — not Prime Trans equipment.How does an IAA vehicle pickup work?
A transporter registers as an outbound transporter at any IAA branch. It then schedules each pickup in the IAA Tow App by stock number, confirms the buyer ID and checks in on arrival. Prime Trans, a Spartanburg car hauler, runs IAA branches in the Carolinas and Georgia this way. IAA charges a cancellation fee if a unit sits unpicked 30 days after payment.
IAA's own branch names, with the town each one is in.
| IAA branch | Where it is | From our yard |
|---|---|---|
| Greenville (SC) | 422 Scuffletown Rd, Simpsonville, SC | about 20 mi |
| Asheville (NC) | 4900 Hendersonville Rd, Fletcher, NC | about 50 mi |
| Charlotte (NC) | 1710 Starita Rd, Charlotte, NC | about 80 mi |
| Lexington (SC) | 424 Two Notch Rd, Lexington, SC | about 95 mi |
| Concord (NC) | 5100 Merle Rd, Concord, NC | about 110 mi |
| Atlanta East (GA) | 1045 Atlanta Hwy SE, Winder, GA | about 130 mi |
| Atlanta (GA) | 125 Old Hwy 138, Loganville, GA | about 145 mi |
| Charleston (SC) | 430 Tannenbaum Rd, Ravenel, SC | about 200 mi |
| Savannah (GA) | 348 Commerce Dr, Rincon, GA | about 240 mi |
There is no IAA branch in Spartanburg itself. IAA runs more branches in North Carolina, Georgia and Tennessee, and we quote any of them.
IAA's rules, and how we work to them.
- RegistrationOutbound transporters register at an IAA branch. Our drivers check in through the IAA Tow App with the stock number and your buyer ID.
- Yard hoursIAA releases units only during the branch's yard hours. We book inside them, not at the gate at closing time.
- LoadingIAA's 2025 loading policy bars front-end or side loading of anything larger than a midsize truck, keeps drivers ten feet from the loader, and lets loader operators refuse a load. A non-runner the loader won't touch goes on our winch, which is why we ask at booking.
- SecurementIAA's rules make the buyer's transporter responsible for directing the load onto the truck and securing it. That means our driver and our straps, and the unit is our responsibility from the gate.
- 30 daysIAA charges a cancellation fee if a unit isn't picked up within 30 days of payment. We don't let it get close.
Released to your forwarder, delivered to the warehouse.
IAA treats export purchases as routed export transactions and releases the units to the buyer's U.S. forwarding agent. On an export unit, we work for that forwarder or are released through it, and we deliver to its loading warehouse or consolidation yard in the Charleston, Savannah, Jacksonville, New Jersey or Houston areas. We don't deliver into port terminals. See Export vehicles.
Same truck, different paperwork.
Carvana has owned ADESA's U.S. auctions since 2022 and still runs them under the ADESA name. The nearest are ADESA Charlotte, about 80 miles away, and ADESA Atlanta in Fairburn, about 190. ADESA wants units picked up within seven calendar days, and its off-site lots need an auction-issued gate pass. OPENLANE sells online and has no physical U.S. auction sites, so an OPENLANE unit is a pickup at the seller's lot. Send us the release and the seller's contact, and we run it the same way.
Straight answers
Where is IAA Greenville?
IAA's Greenville (SC) branch is at 422 Scuffletown Road in Simpsonville, about 20 miles from our yard in Spartanburg. There is no IAA branch in Spartanburg itself.
Can IAA refuse to load my vehicle?
Yes. IAA's loading policy says loader operators can say no, and it bars front- or side-loading anything larger than a midsize truck. That is why we put non-runners on a winch truck: the winch loads the unit whether or not the loader will.
Do you need my IAA buyer number?
Yes. The IAA Tow App checks each pickup against your buyer ID and the stock number, so send both with the release.
Are ADESA and OPENLANE the same company now?
No. Carvana bought ADESA's U.S. physical auctions in 2022 and still runs them as ADESA. OPENLANE is the online marketplace that KAR Global kept, and it has no U.S. auction sites.
Where to go next
Auction transport
Auction pickups from Manheim, America's Auto Auction, Copart, IAA and ADESA on our own car haulers. Release handled, photos at the gate, delivered to your lot or your exporter's warehouse.
Read onCopart
Copart pickups on our own trucks. Copart Spartanburg is five miles from our yard. Gate PIN and appointment handled, non-runners on a winch truck, delivered to your shop or exporter.
Read onInoperable vehicles
Non-running, wrecked and salvage vehicle transport from Spartanburg SC on winch-equipped car haulers, and the three questions to answer before booking.
Read onExport vehicles
Auction units from Copart, IAA, Manheim and America's Auto Auction to exporters' loading warehouses around Charleston, Savannah, Jacksonville, New Jersey and Houston. Never into the terminal.
Read onManheim
Manheim pickups at Charlotte (Concord), Statesville, Darlington and Atlanta by a Spartanburg car hauler: Vehicle Release and photo ID at the gate, photos on every unit.
Read onAmerica's Auto Auction
Pickups at America's Auto Auction Greenville in Greer, 13 miles from our Spartanburg yard, and at its Monroe, North Augusta, Moncks Corner, Cartersville, Savannah and Jacksonville sites.
Read onA unit on the lot costs you every day it sits there.
Tell us where the units are, where they are going, how many and when. A written quote comes back the same business day, from the carrier that will haul them.