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Guide · updated 2026-11-05

The fake shipping company scam.

Some of the most expensive car shipping scams have nothing to do with real shipping. A stranger selling or buying a car online brings their own “shipping company” into the deal, and the shipping company is them. Here is how it works from both sides, and the one rule that beats it.

How does the fake car shipping company scam work?

A scammer selling or buying a car online insists on a shipping company or escrow service they choose. The site looks real but is controlled by the scammer. The buyer pays for a car that does not exist, or the seller pays a shipping fee out of a fake overpayment. The defense: you pick and verify the shipper yourself, and never pay one the other party chose.

How big this is

The FBI has been warning about it for years.

The FBI's Internet Crime Complaint Center reported about 26,967 complaints of fraudulent online vehicle sales from May 2014 through December 2017, with losses of more than $54 million. The criminals post cars they do not have, often with a sad story that explains the low price, and close the deal with a fake “buyer protection” program or shipping arrangement.

If you are the buyer

The car is cheap, the seller is far away, and they will ship it to you.

  1. 01

    The bait

    A car listed well below market value. The FBI says the usual story is that the seller is being deployed by the military, is going through a divorce, or inherited the car from a relative who died.

  2. 02

    The setup

    The seller cannot meet in person but says shipping is handled. They point you to a shipping company or an “escrow” or “buyer protection” service, often borrowing a big name like eBay that has nothing to do with it.

  3. 03

    The payment

    You are told to pay the fake service by gift card, wire or a payment app. It promises the car will arrive in a few days.

  4. 04

    The disappearance

    No car arrives. Calls and emails go unanswered, or they ask for more money for “insurance” or “customs.”

If you are the seller

The buyer is eager, far away, and has a shipper lined up.

The Minnesota Attorney General describes the mirror image. A “buyer” sends a check or money order for more than your asking price and asks you to pay the extra to their shipping company. You deposit the check, pay the shipper, and days later the check bounces. The shipping company was the scammer all along, and the money you sent is gone. The Attorney General's advice is plain: if someone really owes a shipping fee, their own customer pays it, not you. And do not sign over the title until the payment has fully cleared with your bank.

The warning signs

Any one is enough to stop.

  • They choose the shipperAnd they will not use one you pick. A real buyer or seller does not care who hauls the car, as long as it is legitimate.
  • They will not meet or let you see the carThe FBI advises avoiding sellers who refuse to meet or refuse an inspection. For a big purchase, insist on a phone call at the very least.
  • The price is too goodA car priced far below market with a long story attached is the classic opening.
  • Gift cards, wires or overpaymentGift cards are never a real way to pay for a car or for shipping. An overpayment with a request to send back the difference is always a scam.
  • The shipper does not check outNo USDOT or MC number, or numbers that do not come back on FMCSA's SAFER site, or a phone number that does not match the federal record. How to check: How to check a DOT and MC number
  • The website is new and genericLookalike names, stock photos, no physical presence and no record anywhere except the site itself.
The one rule

It beats nearly every version of this.

You choose the carrier. You find the company yourself, check its number on FMCSA's SAFER site, call the phone number listed there, and pay that company directly under a written quote. If the other side of the deal will not accept a carrier you picked, the deal was never real.

If it already happened: stop all payments, call your bank or card company the same day, and report it to the FBI at ic3.gov and the FTC at reportfraud.ftc.gov. Keep every message, phone number, email and payment receipt. If a real carrier's name was used, tell that carrier too. They will want to know.

Questions people ask

Straight answers

Is it safe to buy a car online and have it shipped?

It can be, if you verify the seller and the car, ideally with a VIN check and an inspection, pay through a method you control, and book the shipping yourself with a carrier you have checked on FMCSA's SAFER site.

A buyer wants to send their own shipping company. Is that a scam?

Not always, but be careful. It is fine if the buyer pays the shipper directly and the company checks out on SAFER. It is a scam if you are asked to pay the shipper out of an overpayment, or if the title has to be signed over before the money clears.

Does Facebook Marketplace or eBay ship cars or offer escrow?

Do not trust a message claiming a marketplace is protecting the sale or arranging shipping. Scammers misuse well-known names. Contact the marketplace directly through its own website or app, not through any link or phone number the other party sends.

How do I check that a car shipping company is real?

Look up its USDOT or MC number on safer.fmcsa.dot.gov, confirm the status is authorized and the name matches, and call the phone number listed there. Step by step: how to check a DOT and MC number.

Still want a person to answer it?

We would rather talk you out of the wrong service than sell you one. Tell us what you are moving.

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